Winner
Patiently AI: Breaking Down Medical Language Barriers with Personalised AI
by PharmaTools.AI
Summary of work
Every day, millions of patients struggle to understand medical jargon, leading to confusion, anxiety and missed opportunities for better health outcomes. Patiently AI is an award-winning mobile app that uses AI to break down medical language barriers, transforming complex doctor notes into clear, patient-friendly insights that users can understand and act upon.
Patients can upload medical documents - from appointment letters to test results- and receive instant, personalised explanations. Beyond simple definitions, the app provides context and tailored insights, helping patients prepare focused questions for their next appointment, enhancing doctor-patient communication.
For healthcare professionals, Patiently AI streamlines patient education, generating instant, patient-friendly summaries from dictated notes. This improves engagement while reducing consultation time, ensuring better-informed patients with minimal extra workload for clinicians.
Since its launch in 2024, Patiently AI has gained industry recognition, winning the Platinum Award for ‘Best New Mobile App’ from the Best Mobile App Awards. This highlights the app’s innovation in digital health and patient engagement.
With a small, one-time purchase model (no ongoing subscriptions), GDPR-compliant encryption, and support for 11+ languages, Patiently AI is breaking down barriers in healthcare - ensuring no patient is left in the dark about their own health.
Judges’ comments
This work from PharmaTools.AI, was quite simply brilliant. It was simple and different and has a huge amount of power. The fact that it was done on a shoestring and was extremely effective, really impressed the judges. They loved the idea that it strikes a blow for health equity, language also works for clinicians and has a huge amount of potential. Loved it!
